At Oskran Store, we respect our customers’ privacy and are committed to protecting the personal information provided to us through our website, advertising forms, and communication channels.

Information We May Collect

We may collect information voluntarily provided by customers, including:

• Full name.
• Phone number or WhatsApp number.
• Products or services the customer is interested in.
• Information submitted when placing an order, sending an inquiry, or completing a form.

How We Use Your Information

We may use the information for the following purposes:

• To contact customers regarding their requests or inquiries.
• To provide information about prices, product availability, and specifications.
• To help customers choose suitable products.
• To follow up on orders and provide customer service.
• To improve our services and customer experience.

Facebook and Instagram Lead Forms

When you submit your information through an advertising form on Facebook or Instagram, Oskran Store may use the information to contact you regarding the product or service in which you expressed interest.

Submitting your information does not obligate you to make a purchase or subscribe to any paid service.

Data Protection and Sharing

We do not sell or rent our customers’ personal information.

Some information may be processed through service providers and technology platforms we use to operate our website, advertising, communications, and customer support, including Meta and WhatsApp, only to the extent necessary to provide these services.

Data Retention

We retain personal information for as long as reasonably necessary to respond to customer requests, provide follow-up services, and meet relevant operational or legal requirements. When the information is no longer required, we may delete it or discontinue its use where reasonably possible.

Your Rights

You may contact us at any time to request:

• Information about the personal data you have provided to us.
• Correction of your contact information.
• Deletion of your information from our communication records.
• The stopping of marketing communications.

For questions regarding this Privacy Policy or how we use personal information, please contact Oskran Store through the following channels:

Website: oskran.com

Phone / WhatsApp:
777771100
771007003

Landline:
01 219030

Address:
Sana’a – Sakhr Street – Next to Yemen Computer Company – Opposite Abu Mohammed Al-Shaddadi Group.

Last updated: August 2026